“Bank holiday, burst pipe, two children under five. They picked up. They came. They sorted it.”
S. KhanTotton
24/7 emergency line
Burst pipe? Flooding? Boiler down? We're already on the way.
A real engineer answers the phone — day, night, weekend or bank holiday. 1–2 hour response across South Hampshire. No call-out charge.
What we handle in an emergency
If it's leaking, blocked or won't fire up — call us.
If your problem isn't on this list, ring anyway. Most things we sort over the phone or by the next visit.
Burst pipes & water leaks
From a slow drip behind a unit to a mains burst flooding a hallway. Isolated, repaired, dried.
Boiler & heating failures
No hot water, no heating, pressure dropping. Diagnosed at the door, repaired or quoted before we leave.
Blocked toilets & drains
Same-day where humanly possible. Camera survey if the blockage is deeper than the trap.
Overflowing cisterns
New float valves, replacement washers, syphons. Tidy job, tested twice before we leave.
Failed isolation valves
Stuck taps, stuck stopcocks, stuck rad valves. We carry the replacements.
Hot water cylinder issues
Including unvented G3 work — we hold the qualifications to start and finish it on the same visit.
The call-out
From phone-up to fix, in four steps.
No call queue, no triage, no diagnostic fee. You speak to the engineer who's going to come and fix it.
1
You ring
Real engineer answers. We talk you through the immediate steps to stop further damage.
2
We give an ETA
A realistic time, not a "by end of day" window. You know who is coming and when.
3
We arrive
Fully stocked van, the right qualifications for your job. Price is agreed before any work starts.
4
We fix it
Where the parts are with us, we fix on the day. Card payment taken on completion.
A Hampshire-trusted emergency line.
9.91 / 10
Checkatrade rated
320
Verified reviews
£0
Call-out charge
≤ 2 hrs
Emergency response
24/7
Real-engineer line
Recent emergency call-outs
What people say after the storm passes.
“Boiler quit on the coldest night of the year — engineer was on the doorstep at half eleven with the right parts.”
L. BealeEastleigh
“Stop tap had seized. They explained over the phone how to isolate at the boundary, then turned up within the hour.”
R. MaitlandRomsey
“Quiet, professional, dry by midnight. Sent the invoice the next morning at the price he quoted.”
P. LewisLymington
Coverage
Emergency cover, 30 miles of Southampton.
If you can ring us, we can probably reach you. If you can't, we'll tell you that on the phone too — straight.
Southampton
Bournemouth
New Forest
Winchester
Eastleigh
Romsey
Totton
Fareham
Lymington
Christchurch
Ringwood
Lyndhurst
Chandlers Ford
Hedge End
Hythe
Marchwood
Recent emergency work
Real Hampshire callouts, finished and tidied.
